Frequently Asked Questions
General Questions
We are proudly based in Vancouver, BC, and serve both local businesses and customers across Canada.
Yes! If you need help preparing artwork for print, we can assist with file setup, layout adjustments, or full design services.
Absolutely. Digital proofs are included with most products, and printed samples can be arranged for certain items.
Orders & Payments
Browse through our website for product and customizing options, and send us a request for a quote through our online form or contact us directly by phone or whatsapp if you don’t see exactly what you’re looking for!
Currently, we accept Interac e-transfer and PayPal.
Minimums vary by product.
Products
Yes, many of our products can be printed in custom sizes. For banners, window graphics, and large signs, we also offer square-foot pricing.
Choose from premium stocks, matte or glossy finishes, rounded corners, and specialty upgrades like spot UV or foil stamping.
Yes! We offer t-shirts, polos, sweatshirts, and caps with screen printing or embroidery. Perfect for businesses, events, and teams.
Shipping & Delivery
Yes, local pickup is available in the Vancouver Lower Mainland. Depending on your location, we may also offer local delivery.
Absolutely. We provide reliable shipping nationwide. Shipping times vary based on location.
Services
Yes, we provide professional installation in the Vancouver area. Our team ensures a flawless, bubble-free finish.
Yes, we also offer safe removal of outdated or damaged graphics before installing your new design.
Support
Customer satisfaction is our priority. If you receive a product that is defective or incorrect, contact us within 7 days and we’ll make it right.
You can reach us by email at [email protected] or call, whatsapp, or text 778-814-9386 for quick assistance.